- Trusted Colorado Springs HVAC & Plumbing
We’re committed to your comfort and safety, so we want to make sure you know what to expect.
We believe in doing things the right way, every time. When you’re contacting Oak View Mechanical with your HVAC or plumbing concern, here’s what you can expect:
When you call or email our office, we’ll be ready to answer your questions and schedule an appointment.
Our appointments have a two-hour arrival window. You’ll receive a call from our service technician 30 minutes before he or she arrives at your home.
Our friendly technicians will arrive in a company van and uniform, so you’ll know it’s us. Our techs are careful to place booties on their shoes as needed to avoid tracking any debris into your home.
The tech will discuss with you any problems you’re having with your indoor-home comfort and proceed with the service or diagnosis.
Before doing any repairs, the tech will discuss the repair and cost with you to get your approval. Then, if approved, the tech will do the repair immediately, if he has the parts in the truck. The tech will also clean up the area once the repair is completed.
If it is more cost effective to replace equipment rather than repair it, the technician will gather information about your existing equipment, whether or not your home meets current building codes, and the features and benefits you may want in any new equipment. The technician will work up an estimate and email a formal quote to you for your consideration.
We do not hire paid salesmen, so there is no incentive for our technicians to “sell” you more than you need.
If the quote is more than you expected, you may discreetly apply for financing from the “Financing” tab. You do not need to discuss your personal financial situation with our technician.
After completing the repair, the tech will explain to you what was done, and then will collect payment by check, credit card, or cash (though techs don’t carry change). You can have your receipt emailed or mailed to you.
To provide an accurate repair cost, we’ll need to send a certified Oak View Mechanical technician to diagnose your specific problem. This initial diagnosis visit is $89.
Once we’ve identified the issue, we’ll get your permission before beginning any work and we’ll never try to sell you something you don’t need.
We offer military and senior discounts.
Is it leaking, broken, or faulty? We can service, repair, or install your furnace or air conditioner, or take care of your plumbing needs. Our HVAC and plumbing services also include boilers, humidifiers, venting, and improving air quality.
Yes, we do! Annual service tune up cleanings are $109 for the 1st unit and any additional units are $69.
In short, we’re experienced and trustworthy. Our technicians are seasoned professionals—certified, background-checked, and experienced.
We have your safety in mind, so our techs wear uniforms and drive company vans so you’ll know it’s us. And we’ll keep your home clean, too—our techs wear booties indoors and lay down tarps as needed to protect your home.
Give us a call, and we’ll schedule a timely appointment at your convenience. Is it an emergency? We’ll do our best to have a technician at your home within 24 hours.
© 2023 All Rights Reserved.
Powered by King Grizzly